Privacy Policy

This Privacy Policy explains our policy regarding the collection, use, disclosure and transfer of your information by Nojoum App Ltd. and/or its subsidiary(ies) and/or affiliate(s) (collectively referred to as the Company), which operates the website (“Site”), applications and other services including but not limited to delivery of music and related content via the site¸ any mobile or internet connected device or otherwise (collectively the “Nojoum Service”). This Privacy Policy forms part and parcel of the Terms of Use for the Nojoum Services. Capitalized terms which have been used here but are undefined shall have the same meaning as attributed to them in the Terms of Use.

As we update, improve and expand the Nojoum Services, this policy may change, so please refer back to it periodically. By accessing the Apps and website or otherwise using the Nojoum Services, you consent to collection, storage, and use of the personal information you provide (including any changes thereto as provided by you) for any of the services that we offer.

The Company respects the privacy of the users of the Nojoum Services and is committed to reasonably protect it in all respects. The information about the user as collected by the Company is: (a) information supplied by users and (b) information automatically tracked while navigation (collectively referred to as Information).

To avail certain services on the Nojoum Services, users are required to provide certain personally identifiable information for the registration process which may include:- a) your name, b) email address, c) sex, d) age, e) PIN code , f) credit card or debit card details g) medical records and history h) sexual orientation, i) biometric information, j) password (k) your occupation, interests, and the like etc., and / or your occupation, interests, and the like. The Information as supplied by the users enables us to improve the Nojoum Services and provide you the most user-friendly experience. In some cases/provision of certain service(s) or utility(ies), we may require your contact address as well.

All required information is service dependent and the Company may use the above said user Information to, maintain, protect, and improve the Nojoum Services (including advertising on the Site) and for developing new services. We may also use your email address or other personally identifiable information to send commercial or marketing messages without your consent [with an option to subscribe / unsubscribe (where feasible)]. We may, however, use your email address without further consent for non-marketing or administrative purposes (such as notifying you of major changes, for customer service purposes, billing, etc.).

Any personally identifiable information provided by you will not be considered as sensitive if it is freely available and / or accessible in the public domain. Further, any comments, messages, blogs, scribbles etc. posted/uploaded/conveyed/communicated by users on the public sections of the Site becomes published content and is not considered personally identifiable information subject to this Privacy Policy but must comply our violation rules described in INFORMATION SHARING section.

In case you choose to decline to submit personally identifiable information on the Site, we may not be able to provide certain services on the Site to you. We will make reasonable efforts to notify you of the same at the time of opening your account. In any case, we will not be liable and or responsible for the denial of certain services to you for lack of you providing the necessary personal information.

When you register with the Nojoum Services, we contact you from time to time about updating of your personal information to provide the users such features that we believe may benefit / interest you.

• We may collect certain personal data if you sign up for any of our Paid Subscriptions (as defined in the Terms and Conditions of Use) or make other purchases through the Nojoum Service. The exact personal data collected will vary depending on the payment method (e.g. direct via your mobile phone carrier or by invoice) but will include information such as:
• Name;
• Date of birth;
• Credit or debit card type, expiration date, and certain digits of your card number;
• Postal code;
• Mobile phone number; and
• Details of your purchase and payment history.
• Personal data collected from third party sources
• If you choose to pay for a service or feature by invoice, we may receive data from our payment partners to enable us to send you invoices, process your payment and provide you with what you’ve purchased.

To improve the responsiveness of the Site for our users, we may use “cookies”, or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user’s individual interests using the identified computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply. A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control.

Our web servers automatically collect limited information about your computer’s connection to the Internet, including your IP address, when you visit our site. Your IP address is a number that lets computers attached to the Internet know where to send you data — such as the web pages you view. We automatically receive and log information from your browser, including your IP address, your computer’s name, your operating system, browser type and version, CPU speed, and connection speed. We may also collect log information from your device, including your location, IP address, your device’s name, device’s serial number or unique identification number (e.g.. UDiD on your iOS device), your device operating system, browser type and version, CPU speed, and connection speed etc..

We may use “clear GIFs” (Web Beacons) to track the online usage patterns of our users in a anonymous manner, without personally identifying the user. We may also use clear GIFs in HTML-based emails sent to our users to track which emails are opened by recipients.

We use this information to inter-alia deliver our web pages to you upon request, to tailor our Site to the interests of our users, to measure traffic within our Site, to improve the Site quality, functionality and interactivity and let advertisers know the geographic locations from where our visitors come.

We may receive information about you from other sources, add it to our account information and treat it in accordance with this policy. If you provide information to the platform provider or other partner, whom we provide services, your account information and order information may be passed on to us. We may obtain updated contact information from third parties in order to correct our records and fulfil the Services or to communicate with you

We may reference other sources of demographic and other information in order to provide you with more targeted communications and promotions. We use Google Analytics, among others, to track the user behaviour on our Apps and website. Google Analytics specifically has been enabled to support display advertising to help us gain an understanding of our users’ Demographics and Interests. The reports are anonymous and cannot be associated with any individual personally identifiable information that you may have shared with us. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings options provided by Google.

The Site may include links to other websites. Such sites are governed by their respective privacy policies, which are beyond our control. Once you leave our servers (you can tell where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from ours. If you can’t find the privacy policy of any of these sites via a link from the site’s homepage, you should contact the site directly for more information.

When we present information to our advertisers — to help them understand our audience and confirm the value of advertising on our Apps and website — it is usually in the form of aggregated statistics on traffic to various pages / content within our Site.

We use third-party advertising companies to serve ads when you visit our Web site. These companies may use information (not including your name, address, email address or telephone number or other personally identifiable information) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

We do not provide any personally identifiable information to third party websites / advertisers / ad-servers without your consent.

The Company shares general information/sensitive personal information with in-app users or any third party with/without obtaining the prior consent of the User in the following limited circumstances:

• When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms or for complying with the applicable laws and regulations.
• The Company proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
• The Company may present information to our advertisers – to help them understand our audience and confirm the value of advertising on our Apps and website – however it is usually in the form of aggregated statistics on traffic to various pages within our site.
• The Company may share your information regarding your activities on Site or Nojoum Services with third party social websites to populate your social wall that is visible to other people however you will have an option to set your privacy settings, where you can decide what you would like to share or not to share with others.
• Users post and share with the general public and other Nojoum users. You are directing us to disclose that information as broadly as possible. Nojoum content, including your profile information (e.g., name/username, profile pictures), is available for viewing by the general public and other Nojoum users. Depending on your settings, users you are following and your followers and based on the Nojoum products and services you use, we share:
• Your interactions with Nojoum content of other users, such as likes, posts, chats, stories and people you follow.
• Content you send to a specific Nojoum user, such as through Direct Messages (Direct Messages are the private side of Nojoum App. You can use Direct Messages to have private conversations with people about music, music videos, stories, posts and other content.). Please keep in mind that if you’ve shared information like Direct Messages or protected posts with someone else who accesses Nojoum through a third-party service, the information may be shared with the third-party service.
• With third parties & third-party integrations.
• With service providers. We may share your information with our service providers that perform functions and provide services on our behalf, including payment services providers who facilitate payments; service providers that host our various blogs and wikis; service providers that help us understand the use of our services; and those that provide fraud detection services.
• With advertisers. Advertising revenue enables us to provide our products and services. Advertisers may learn information from your engagement with their ads on or off Nojoum. For example, if you click on an external link or ad on our services, that advertiser or website operator might figure out that you came from Nojoum App or website, along with other information associated with the ad you clicked, such as characteristics of the audience it was intended to reach and other Nojoum-generated identifiers for that ad. They may also collect other personal information from you, such as cookie identifiers, or your IP address.
• Third-party content & integrations. We share or disclose your information with your consent or at your direction, such as when you authorize a third-party web client or application to access your account or when you direct us to share your feedback with a business. Similarly, to improve your experience, we work with third-party partners to display their video content on Nojoum App and website or to allow cross-platform sharing. When you watch or otherwise interact with content from our video or cross-platform sharing partners, they may receive and process your personal information as described in their privacy policies. For video content, you can adjust your autoplay settings if you prefer that content not to play automatically.
• Through our APIs. We use technology like APIs and embeds to make public Nojoum information available to websites, apps, and others for their use, for example, displaying Nojoum posts and comments on a news website or our live streaming and etc.
• When required by law, to prevent harm, or in the public interest. We may preserve, use, share, or disclose your information if we believe that it is reasonably necessary to:
• comply with a law, regulation, legal process, or governmental request;
• protect the safety of any person, protect the safety or integrity of our platform, including to help prevent spam, abuse, or malicious actors on our services;
• explain why we have removed content or accounts from our services (e.g., for a violation of Nojoum Rules explained in Nojoum Terms of Use Section);
• address fraud, security, or technical issues; or
• protect our rights or property, or the rights or property of those who use our services.
• With our Affiliates. We may share information amongst our affiliates to provide our products and services.

When you use the Nojoum Services Site (or any of its sub sites), we make good faith efforts to provide you, as and when requested by you, with access to your personal information and shall further ensure that any personal information or sensitive personal data or information found to be inaccurate or deficient shall be corrected or amended as feasible, subject to any requirement for such personal information or sensitive personal data or information to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. All information gathered on Nojoum Ltd is securely stored within the Nojoum Ltd controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.

However the internet is an ever evolving medium. We may change our privacy policy from time to time to incorporate necessary future changes.

We use third-party advertising companies to serve ads when you visit or use our Apps and website, mobile application or services. These companies may use information (not including your name, address, email address or telephone number) about your visits or use to particular website, mobile application or services, in order to provide advertisements about goods and services of interest to you.

The internet is an ever evolving medium. We may alter our privacy policy from time to time to incorporate necessary changes in technology, applicable law or any other variant. In any case, we reserve the right to change (at any point of time) the terms of this Privacy Policy or the Terms of Use. Any changes we make will be effective immediately on notice, which we may give by posting the new policy on the Site. Your use of the Nojoum Services after such notice will be deemed acceptance of such changes. We may also make reasonable efforts to inform you via electronic mail. In any case, you are advised to review this Privacy Policy periodically on the Site to ensure that you are aware of the latest version.

In the event you have any grievance relating to the processing of information provided by you, you may contact our Grievance Officer, at feedback@Nojoum.com or write at the following address:

Grievance Redressal Officer

• Nojoum App Technology Information Ltd.
• Office NO.3702-03,Control Tower, Motor City, Dubai UAE

We request you to please provide the following information in your complaint:-

• Identification of the information provided by you
• Clear statement as to whether the information is personal information or sensitive personal information
• Your address, telephone number or e-mail address.
• A statement that you have a good-faith belief that the information has been processed incorrectly or disclosed without authorization, as the case may be
• A statement, under penalty of perjury, that the information in the notice is accurate, and that the information being complained about belongs to you.

You may also contact us in case you have any questions / suggestions about the Privacy Policy using the contact information mentioned above.